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Include your complete name and the mailing address you would like us to remove. If you have a catalog handy, please include the customer number found in the pink box above your name. We will promptly process your request, but as we prepare for our mailings months in advance, you may receive one or two more catalogs before your name is completely clothingstoresonline removed from our files. We regret that we can not prevent this mailing and appreciate your patience and understanding. I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? BACK TO TOP When you sign up for our email, request a catalog, clothingstoresonline or place an order with us, you will be able to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? clothingstoresonline How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction clothingstoresonline guarantee? BACK TO TOP clothingstoresonline Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions clothingstoresonline asked. Our promise is backed by over 10 years of pleasing discerning customers. If you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany clothingstoresonline ShopExtra credit card? BACK TO TOP To request an application for the ClothesCompany clothingstoresonline ShopExtra credit card, call us at 1-800-111-1111 or send an email clothingstoresonline to custserv@ClothesCompany. Be sure to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty brands. We serve more than 25 million customers around the world and employ more than 2,700 people coast-to-coast and as far away as India. If you would like to learn more about Hanover Direct, click here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? BACK TO TOP ©2003 www.large-womens-outerwear.com. All rights reserved. |