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To cancel any backordered item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. If the item collarless jacket has not already been shipped to you, we will cancel it immediately. if it has already shipped, you may refuse the package upon delivery and it will be returned to us. if my selection is "cancelled," what happens? back to top we do our best to closely monitor inventory levels and keep the clothescompany web site as current as possible, but sometimes, we receive multiple orders jacket for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. when that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. because we bill you as items are shipped, your credit card collarless will not be charged for any items that are unavailable. if an item is discontinued, we may substitute merchandise of equal or better value. returns and exchanges what is the clothescompany satisfaction guarantee? how do i return jacket an item to clothescompany? how do i exchange an item i''ve collarless received for something else? jacket how do i return or exchange a gift bought for me from clothescompany? i lost collarless my packing slip. what information do you need for my return? what do i do if clothescompany shipped jacket me the wrong item(s) or my order was damaged in transit? will i get a full collarless refund for my return? how long does it take to get my refund? who do i contact to ask about my return? sending an e-card how do i create a card to send to my friends and family? how do i view (pick up) my jacket card? can i resend a card? can i send the card to more than one person? can i print a clothescompany greeting card? possible problems with sending a card other information how do i contact clothescompany? back to top chances are, you''ll have a question that we''ve tried to answer here on our site in our frequently asked questions (faqs) collarless area. include your complete name and the mailing address you would like us to remove. if you have a catalog handy, please include the customer number found in the pink box above your name. we will promptly process your request, but as we prepare for our mailings months in advance, you may receive one or two more jacket catalogs before your name is completely removed from our files. we regret that we can not prevent this mailing collarless and appreciate your patience and understanding. i don''t want my name, postal address or email address sold to outside parties. jacket how do i inform you of my preferences? back to top when you sign up for our email, collarless request a catalog, or place an order with us, you will be able to tell us your preferences at that time. if you would like to change your jacket preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. ©2003 www.large-womens-outerwear.com. All rights reserved. |