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When you sign up comfy for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like cotton to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include knits complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct sleepshirt marketing companies, write to this address to inform them of your wishes: The Mail Preference comfy and cotton Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make knits your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped sleepshirt within 48 hours comfy for in-stock merchandise. We will notify you via email cotton on out-of-stock status knits and sleepshirt of a particular item. To cancel any backordered comfy item, call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. cotton If knits the item has not already been shipped to you, we will cancel sleepshirt it immediately. If it comfy has already shipped, you may refuse cotton the package upon delivery and it will be knits returned to us. If my selection is "cancelled," sleepshirt what happens? comfy BACK cotton TO TOP We do our best to closely knits monitor inventory levels and keep the ClothesCompany Web site as current sleepshirt and comfy as possible, but cotton sometimes, we receive knits multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products sleepshirt from our site. When that happens, we will notify you that the item comfy has been "cancelled" cotton and may suggest an alternate product. Because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. If an item is discontinued, we may substitute merchandise of equal or better value. If you''ve reviewed our FAQs and still have a question, you can call us knits at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany sleepshirt ShopExtra credit card? BACK TO TOP To request comfy an application for the ClothesCompany ShopExtra credit cotton card, call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. knits Be sure to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty sleepshirt brands. We serve more than 25 million customers around the comfy world cotton and employ more than 2,700 people coast-to-coast and as far away as knits India. If you would like to learn more about Hanover Direct, sleepshirt click here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? BACK TO TOP ©2003 www.large-womens-outerwear.com. All rights reserved. |