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We will call you to inform corded you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item silk to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information tunics do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? corded and silk Will tunics I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! corded If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange silk or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing tunics discerning customers. When you sign corded up for our email, silk request a catalog, or place an order with us, you will be prompted tunics and corded to tell us your preferences at that time. If you would like to change your preferences at silk any time, you may email tunics us at custserv@ClothesCompany. corded Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address silk to inform them of your wishes: tunics The Mail Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to corded 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item. Do you have silk and tunics any other catalogs I might be interested in? BACK TO TOP ClothesCompany is one of many fine catalogs offered by Hanover Direct, Inc. Our corded sister catalogs silk include Improvements, Gump''s by Mail, Domestications and more. Click here to visit our partners page, where you''ll find descriptions and links for our sister catalogs, tunics as well as links to the Web sites of our online partners. I receive more than one copy of your catalog. What should I do? corded BACK TO TOP If you are receiving more than one copy of our catalog, we''ll correct the situation. Simply send all of the mailing labels -- indicating silk which one is correct -- to Hanover, PA 17333-0069 tunics or call corded us toll free, at 1-800-111-1111. Help us help the environment become greener and cleaner by contacting us silk today. I no longer wish to receive ClothesCompany catalogs. tunics How do I get my name removed from your mailing list? BACK TO TOP To be removed from our mailing list, please call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. ©2003 www.large-womens-outerwear.com. All rights reserved. |