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What shipping methods are available? corduroy BACK TO TOP We currently only ship via normal ground transportation. Second-day air shipping is available for selected items for an additional cost. If you would like to inquire about the cost and availability of express shipping for your order (only available in the contiguous United States), please call us at 1-800-111-1111. shirts We regret any inconvenience. How much does shipping cost? BACK TO TOP Shipping and tax will be calculated and added to your order for customers inside the United States. For International customers, a shipping charge estimate will appear. This charge may vary, and the actual shipping charge will be confirmed by our customer service department and emailed to you for approval. With respect corduroy to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise to the common carrier. If my selection is "backordered," what happens? BACK TO TOP Occasionally, a product is more popular than we anticipated and we temporarily run out of stock. How do I return an item to ClothesCompany? BACK TO TOP Please ship your return merchandise, with the requested information completed on the back of your packing slip, to the following address via insured mail: If you need assistance prior to returning your item(s), please call us at 1-800-111-1111. How do I exchange an item I''ve received for something else? BACK TO TOP If you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when sending your return merchandise. If the amount for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling can not be refunded unless the error was ours), shirts please include payment for the additional amount. There are no additional charges for shipping if you''re exchanging an item. If you have specific questions corduroy about exchanging an item, please call us at 1-800-111-1111. How do I return or exchange a gift bought for me from ClothesCompany? BACK TO TOP Need assistance? Got a question? Chances are, you''ll shirts find the help you need right here in our Frequently corduroy Asked Questions (FAQs) library. We''ve tried to think of every possible question shirts you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. About ClothesCompany and Hanover Direct, Inc. How do I contact ClothesCompany? How do I apply for a ClothesCompany corduroy ShopExtra credit card? Who owns the shirts ClothesCompany catalog? How do I find out about employment opportunities with ClothesCompany corduroy or your parent company, Hanover Direct, Inc.? How do I contact your corporate offices? Our Catalog How do I request a catalog for myself or for a friend? How do I inform you of an address change so I can continuing receiving your catalog shirts. ©2003 www.large-womens-outerwear.com. All rights reserved. |