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Do you have any other catalogs I might be interested in? BACK TO TOP ClothesCompany is one of many fine catalogs offered by Hanover Direct, Inc. Our sister catalogs include Improvements, Gump''s by Mail, Domestications and more. Click here to visit our partners page, where you''ll find descriptions and links for our sister catalogs, as well as links to the Web sites of our online partners. I receive more than one copy of your catalog. What should I do? BACK TO TOP If you are receiving more than one copy of our catalog, we''ll correct the situation. Simply send all of the mailing labels -- indicating which one is correct -- to Hanover, PA 17333-0069 or call us toll free, at 1-800-111-1111. Help us help the environment become greener and cleaner by contacting us today. I no longer wish to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? BACK TO TOP To be removed from our mailing list, please call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. How do I return an item to ClothesCompany? BACK TO TOP Please ship your return merchandise, with the requested information completed on largesizecoats the back of your packing slip, to the following address via insured mail: If you need assistance prior largesizecoats to returning your item(s), please call us at 1-800-111-1111. How do I exchange an item I''ve received for something else? BACK TO TOP If you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when sending your return merchandise. If the amount for the replacement item(s) exceeds the amount to be refunded (cost of the largesizecoats product only; largesizecoats shipping and handling can not be refunded unless the error was ours), please include payment for the additional largesizecoats amount. There are no additional charges for shipping if you''re exchanging an item. If you have specific questions about exchanging an item, please call us at 1-800-111-1111. How do I return or exchange a gift bought for me from ClothesCompany? BACK TO TOP When largesizecoats you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process largesizecoats your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address to inform them of your wishes: The Mail Preference Service, c/o largesizecoats Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item. ©2003 www.large-womens-outerwear.com. All rights reserved. |