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Returns and Exchanges What is the ClothesCompany regence satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do back I return laced or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany boots shipped me the wrong item(s) or my order was damaged in transit? Will regence I get a full refund for my return? How long does it back take to get my refund? Who do I contact to ask about my return? Sending an E-Card How do I create a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than laced one person? Can I print a ClothesCompany greeting card? Possible Problems with sending boots a card Other information How do I contact ClothesCompany? BACK TO TOP Chances are, you''ll have a question that we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area.

BACK TO TOP To change your email address you will regence need to unsubscribe using your current email address (see detailed instructions below), and then sign up again on our site with the new address. If your old address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when we attempt to send email to the invalid address and will remove it automatically. back and laced How do I unsubscribe from your email? BACK TO TOP We hope our boots emails offer something of value for all of our subscribers, regence but we back understand laced that some people receive too much email. If you need to unsubscribe, follow these instructions exactly: send an email from the email address where you''re currently receiving boots and regence our newsletter to optout@ClothesCompany with the following subject line: UNSUBSCRIBE ClothesCompany. back We will process your request as quickly as possible. I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? BACK TO TOP

When you sign up for our email, request a catalog, or place laced an order with us, you will be prompted to tell us your preferences at that time. If you would like to change boots your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address to inform them of your wishes: The Mail Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item.