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I saw a product in your catalog but don''t see it on your Web satin pajamas site. can i still order it? how do i know if a product i see on your site is in stock? do i have to pay sales tax? doesn''t the internet tax freedom act pajamas say that i don''t have to pay sales tax when shopping online? how do i complete a purchase online? is shopping online at clothescompany secure? can i order online without a credit card? can i phone, fax, email or mail in my order? can i save my shopping cart if i''m not ready to check out? what are cookies? what do they do? how do i set my browser to accept cookies? satin order processing and shipping information when is my order processed? what shipping methods are pajamas available? how much does shipping cost? if my selection is "backordered," what happens? how do i check the status of my order or contact you if i have a question about my order? an item i''ve ordered is on backorder and i do not want to wait for it. how can satin i cancel it? if my selection is "cancelled," what happens? do you ship internationally? we will call you to inform you that a substitute item is available and will only ship it to pajamas you with your permission. returns and exchanges what is the clothescompany satisfaction guarantee? how do i return an item to clothescompany? how do i exchange an item i''ve satin received for something else? how do i return or exchange a gift bought for me from clothescompany? i lost my packing slip. what information pajamas do you need for my return? what do i do if clothescompany shipped me the wrong item(s) or my order was damaged in transit? will i get a full refund for my return? how long does it take to get my refund? who do i contact to ask about satin my return? back to faqs what is the clothescompany satisfaction guarantee? back to top every item is 100% guaranteed! if, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. our promise is backed by over 10 years of pleasing discerning customers. how do i return an item to clothescompany? back to top please ship your return merchandise, with pajamas the satin requested information completed on the back pajamas of your packing slip, to the following address via insured mail: if you need assistance prior to returning your item(s), please call us at 1-800-111-1111. how do i exchange an item i''ve received for something else? back to top if you''ve kept your packing slip, fill out the exchange satin portion of the form on the back of the slip with the item(s) you would like to order, and include it when sending your return merchandise. if the amount for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling can not be refunded unless the error was ours), please include payment for the additional amount. there are no additional charges for shipping if you''re exchanging an item. if you have specific questions about exchanging an item, please call us at 1-800-111-1111. pajamas how do i return or exchange a gift bought for me from clothescompany? back to top ©2003 www.large-womens-outerwear.com. All rights reserved. |