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When that happens, we will immediately notify you via email with the anticipated shipping date. Most items that are backordered are expected to arrive in our fulfillment center within 30 days. We ship all ordered items as they become available, so if you have ordered more than one item and any of those items is on backorder, you will receive multiple shipments. You will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. How do I check the status of my order or contact you if I have a question about my order? BACK TO TOP If you have any question about your order, including order status, call us at 1-800-111-1111 or email us at custserv@ClothesCompany Please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? BACK TO TOP

I have a question about a product. Who should I call for assistance? BACK TO TOP Our friendly Customer screenprintjackets Satisfaction Team has easy access to all our products at all times and will be happy to answer your questions about fabric, color, style, deliveryÉ anything! Contact us by email at custserv@ClothesCompany, screenprintjackets or call us at 1-800-111-1111. screenprintjackets I saw a product in your catalog but don''t see it on your Web site. Can I still order it? BACK TO TOP Occasionally you''ll find items in our catalog that are not on our web site. Don''t worry, you can still order your items here, simply click HERE and add the item number and associated information in the correct area. Your order will be processed as usual. If you have any questions feel free to call our Customer Service Department at 1-800-111-1111 for more information. My email address has changed. How do I change my email subscription so I can continue receiving it?

Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. We''ve tried to think of every possible question you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find screenprintjackets the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. About ClothesCompany and Hanover Direct, Inc. How do I contact ClothesCompany? How do I apply for a ClothesCompany ShopExtra credit card? Who owns the ClothesCompany catalog? How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? How do I contact your corporate offices? Our Catalog How do I request a catalog for myself or for a friend? How do I inform screenprintjackets you of an address change so I can continuing receiving screenprintjackets your catalog?

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