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We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return sequinedsilkpants an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund sequinedsilkpants for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers. Do you have sequinedsilkpants any other catalogs I might be interested in? I receive more than one copy of your catalog. What should I do? I no longer wish to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? About Our Products General Product Questions I have a question about a product. Who should I call for assistance? I saw a product in your catalog but don''t see it on your Web site. Can I still order it? Email Subscription and Privacy Issues My email address has changed. How do I change my email subscription so I can continue receiving it? How do I unsubscribe from your email? I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? How to Shop our Site How do I find the product(s) I''m looking for? Can I order online from my catalog? BACK TO TOP To change your email address you will need to unsubscribe using your current email address (see detailed instructions sequinedsilkpants below), and then sign up again on our site with the new address. If your old address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when sequinedsilkpants we attempt to send email to the invalid address and will remove it automatically. How do I unsubscribe from your email? BACK TO TOP We sequinedsilkpants hope our emails offer something of value for all of our subscribers, but we understand that some people receive too much email. If you need to unsubscribe, follow these instructions exactly: send an email from the email address where you''re currently receiving our newsletter to optout@ClothesCompany with the following subject line: UNSUBSCRIBE ClothesCompany. We will process your request as quickly as possible. I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? BACK TO TOP ©2003 www.large-womens-outerwear.com. All rights reserved. |